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Solution Developer

Mobiserve Mobile Solutions & Enterprise Software Provider
Full-Stack Development & Business Analysis December 2013 - December 2014 Cairo, Egypt

Developed comprehensive web and desktop solutions with automated CRM workflows and gathered business requirements for end-to-end delivery cycles.

Key Achievements

8
Solutions Delivered
Completed web and desktop applications across different business domains
3
CRM Automations
Implemented automated workflows reducing manual processing time
100%
Delivery Success Rate
All projects delivered on time and within scope requirements
5
Departments Served
Provided software solutions across multiple business units

Role Overview

At Mobiserve, I gained my first professional experience in commercial software development, working on diverse projects that ranged from web applications to desktop solutions. This role was instrumental in developing my full-stack development skills and understanding of business requirements gathering and solution architecture.

Key Responsibilities

  • Developed end-to-end web and desktop applications using .NET technologies
  • Implemented automated CRM workflows reducing manual processing time
  • Gathered business requirements and translated them into technical solutions
  • Designed and implemented database schemas and data integration workflows
  • Created comprehensive reporting systems with Crystal Reports

Professional Development

This role marked my transition from academic projects to commercial software development. I learned the importance of understanding business requirements, working with stakeholders, and delivering solutions that provide real business value. The experience of working on multiple projects simultaneously taught me valuable project management and time management skills.

Technical Foundation

Working with the Microsoft technology stack at Mobiserve provided me with a solid foundation in enterprise software development. The experience with database design, web development, and desktop applications gave me a comprehensive understanding of different software development paradigms that would prove valuable throughout my career.

Technology Stack

Programming

C#
85%

Framework

.NET Framework
85%

Web Development

ASP.NET
80%

Database

SQL Server
85%

Frontend

JavaScript
80%
HTML/CSS
85%

Desktop Apps

WinForms
80%

Reporting

Crystal Reports
75%

Process

Business Analysis
80%
Workflow Automation
85%

Management

Project Management
75%

Enterprise

CRM Systems
80%

Key Projects

Enterprise CRM Automation

Developed automated workflows for customer relationship management, reducing manual processes and improving data consistency.

Technologies

C# .NET SQL Server Crystal Reports

Key Highlights

  • Automated lead processing workflows
  • Integrated multiple data sources
  • Built comprehensive reporting system
  • Reduced manual data entry by 80%

Web-Based Business Management System

Created a comprehensive web application for business process management including inventory, sales, and customer tracking.

Technologies

ASP.NET C# JavaScript SQL Server

Key Highlights

  • Real-time inventory management
  • Sales tracking and analytics
  • Customer portal integration
  • Mobile-responsive design

Desktop Application Suite

Developed multiple desktop applications for different business functions including accounting, inventory management, and reporting.

Technologies

WinForms C# .NET Crystal Reports

Key Highlights

  • Multi-module desktop applications
  • Integrated reporting system
  • User-friendly interface design
  • Data synchronization capabilities

Career Impact & Growth

First Commercial Experience

  • Transition from academic to commercial software development
  • Full-stack development expertise across web and desktop
  • Business analysis and requirements gathering skills
  • Understanding of software development lifecycle

Foundation for Data Career

The automation and data integration work at Mobiserve sparked my interest in data-driven solutions. The experience of building CRM automations and working with business data laid the groundwork for my transition into data analytics at Etisalat Egypt, where I could focus more specifically on data processing and business intelligence.

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