Solution Developer

Overview

At Mobiserve, I worked as a Solution Developer, focusing on developing web and desktop solutions, automating CRM workflows, and gathering business requirements to streamline the development process.

Role Highlights

• Web and Desktop Solutions Development: Developed web and desktop applications to support various business functions, ensuring they met user requirements and were scalable.
• CRM Automation: Automated CRM workflows, reducing manual work and improving the overall efficiency of the customer relationship management process.
• Business Requirements Gathering: Worked closely with stakeholders to gather business requirements and translate them into technical specifications for development teams.

Results

• Delivered web and desktop solutions that improved operational efficiency across the business.
• Automated CRM processes, reducing the time required for managing customer data and improving service quality.
• Streamlined the requirements gathering process, ensuring that solutions were aligned with business needs.

Challenges

• Automation of CRM Workflows: Automating complex CRM workflows while ensuring data accuracy and process efficiency.
• Business Requirements Gathering: Gathering comprehensive business requirements and translating them into actionable technical tasks.

Conclusion

My role at Mobiserve allowed me to deliver scalable web and desktop solutions, automate key workflows, and streamline the development process by aligning technical solutions with business requirements.